Shipping and Delivery Policy

At Swaytown, LLC, we strive to provide prompt and reliable shipping services to ensure your products reach you in a timely manner. Please review our Shipping and Delivery Policy for important details regarding our shipping practices.

1. Shipping Carriers

1.1. We use USPS, UPS, and FedEx as our shipping carriers to deliver your orders.

2. Shipping Methods and Costs

2.1. We offer free shipping to the contiguous United States via standard shipping methods at our discretion.

2.2. Expedited shipping is not available at this time.

3. Processing Time

3.1. Orders placed before 1 PM Eastern Standard Time are typically processed and shipped the same day.

3.2. Processing time can take up to 24 to 48 hours depending on our order volume.

4. Delivery Timeframes

4.1. Delivery timeframes are generally within 3-5 business days of leaving our fulfillment center. However, delivery times are subject to the standard shipping methods of our carriers.

5. Shipping Areas

5.1. In accordance with the 2018 US Farm Bill, we ship to the contiguous United States, Washington D.C., Alaska, and Hawaii.

5.2. At this time, we do not ship to U.S. territories outside of the contiguous United States.

6. Order Tracking

6.1. Customers can contact our customer service team at [customer service email] to track their orders.

7. Handling Special Requests

7.1. We generally do not handle special shipping requests at this time, and we do not require signatures upon delivery.

7.2. For special requests, please reach out to customer service at [customer service email], and we will see if your request can be accommodated.

8. Lost or Damaged Packages

8.1. Please refer to our Refund and Cancellation Policy for information regarding lost or damaged packages.

9. International Shipping

9.1. Swaytown, LLC does not ship internationally at this time.

9.2. We will attempt to stop any orders shipped to freight forwarders. Please do not purchase for international delivery directly or through freight forwarders.

Contact Information

If you have any questions about our Shipping and Delivery Policy, please contact us at customerservice@swaytown.com.